At JEFFDJ STORE, customer satisfaction is important to us.

Returns

Items may be eligible for return within 30 days of delivery if they are unused, in their original condition, and include original packaging.

Non-Returnable Items

Certain products cannot be returned, including:

• Personal care items after use

• Opened beauty products

• Customized or personalized products

• Gift cards

• Items marked as final sale

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work quickly to resolve the issue.

Refund Process

Once your returned item has been received and inspected, we will notify you regarding the approval of your refund. Approved refunds are processed back to the original payment method.

Exchanges

If you receive a defective product, we will gladly assist with an exchange when applicable.

Shipping Costs

Original shipping fees are generally non-refundable unless the return is due to our error or a damaged item.

If you have questions about a return or refund, please contact our customer support team.